(boring, yet important to know!)
- We accept all payments through Paypal or Credit Card.
- All prices are listed in Euro (€)
- All items are made to order.
- The production time is ranged between 3-5 business days. However, if your item is finished sooner, we will ship it immediately.
- You will be notified when your item has been shipped.
- All items are shipped from Mainz, Germany via Deutsche Post.
- We ship worldwide.
- Orders within Europe will take 3-5 days.
International orders can take up to 14-30 business days. Please consider this when you're ordering. Additional delays can also be caused by customs in the foreign country.
The buyer is responsible for any and all Duties and Customs charges that may be incurred. We're not responsible for this.
- Tracking number is not included. If you require one, please contact me on email@example.com to make arrangements. You will be invoiced the difference. Additional fee for tracking number is € 2.50.
- Free Shipping to Germany for orders over €65
REFUNDS & EXCHANGE
- We don’t accept any refund nor exchange.
- However, should you need to contact me for any reason, please email me on firstname.lastname@example.org within 7 days of receiving the item. I will be happy to answer all your question.